pbg88 Terms and Conditions

These Terms and Conditions ("Terms") form a legal agreement between the pbg88 platform ("Platform", "we", "us") and any user ("you", "member"). By accessing pbg88 through its website, mobile service, or any other channel, or by registering an account, you are deemed to have read, understood, and agreed to these Terms in full.

If you do not agree with these Terms, please do not use the platform. pbg88 reserves the right to modify these Terms at any time. Continued use of the platform after any changes constitutes acceptance of the revised Terms.

To open an account and use pbg88, you must meet the following eligibility requirements:

2.1 Age Requirement

You must be 21 years of age or older. pbg88 strictly prohibits minors from participating in any gaming activities. The platform may request an ID or national identity card for age verification at the time of registration or at any later stage. Providing a false age will result in immediate account termination, and any funds held may be forfeited.

2.2 One Account Policy

Each individual is permitted only one pbg88 account. Creating multiple accounts using the same person, the same device, the same IP address, the same household, or the same payment method is strictly prohibited. If this rule is violated, all associated accounts will be closed and all balances will be forfeited.

2.3 Geographic Restrictions

It is entirely the user's responsibility to comply with the laws of their place of residence when using pbg88. Please confirm that using online gaming services is lawful in your area. Using the service from a restricted area may result in account termination.

3.1 Providing Accurate Information

You must provide truthful, accurate, and complete information when registering an account. Creating an account under a concealed identity or under another person's identity is prohibited. If your details change, please contact pbg88 to update your account.

3.2 Password & Security

It is your responsibility to keep your account login details completely confidential. Never share your password with any third party. You are responsible for all activities carried out from your account. If you suspect unauthorised access to your account, contact [email protected] immediately.

3.3 Verification Process

pbg88 may request documents for identity verification (KYC) at any time. These documents may include:

• A copy of your national identity card or passport
• Proof of address
• Proof of ownership of the payment method used

If the required documents are not submitted within the specified time, your account may be temporarily or permanently suspended.

4.1 Accepted Payment Methods

pbg88 currently supports the following payment methods: bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, Islami Bank). If new methods are added in the future, they will be announced on the platform.

4.2 Minimum Amounts

• Minimum deposit: ৳200 (per method)
• Minimum withdrawal: ৳1,000

4.3 Withdrawal Processing Time

Approved withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals may be delayed if identity verification has not been completed or if a security review is in progress.

4.4 Withdrawal Terms

Before requesting a withdrawal, please ensure that:

• Your account has been fully verified
• The wagering requirements for any applicable bonus have been met
• The withdrawal account matches the deposit account
• There are no ongoing disputes or investigations on the account

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳1,500 bonus, bringing the total balance to ৳2,500. Depositing ৳22,000 earns the maximum bonus of ৳15,000, bringing the total balance to ৳37,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount (on the bonus funds only, not the total balance). Example: ৳1,500 bonus × 15 = ৳22,500 must be wagered before the bonus winnings can be withdrawn.

5.3 General Bonus Rules

• Each bonus offer may be used once only
• Bonus funds cannot be withdrawn directly — only winnings after the wagering requirements have been met are eligible for withdrawal
• If fraud or misuse related to a bonus is found, the bonus and any associated winnings will be forfeited
• pbg88 reserves the right to modify, suspend, or cancel any bonus offer at any time
• Detailed terms for individual promotions will be communicated separately and are considered part of these general terms

6.1 Fair Play Policy

pbg88 enforces a fair play policy across all games. The platform's games are developed and tested by verified software providers — such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt. A random number generator (RNG) is used to determine outcomes.

6.2 Prohibited Activities

The following activities are strictly prohibited on pbg88:

• Any form of fraud, hacking, or exploiting software vulnerabilities
• Using automated bots or scripts to play games
• Coordinated abuse of the bonus system
• Any attempt to predetermine game outcomes
• Using the platform for money laundering or illegal financial activities

6.3 Technical Issues

pbg88 is not responsible for the outcome of any bet affected by a technical error or connection problem. In such situations, pbg88 will endeavour to void the bet and refund the amount where applicable.

6.4 Sports Betting

Betting services are offered on cricket, football, kabaddi, and various other sports. All odds are subject to change and may be updated up until an event begins. A general description of how betting markets work is available in the FAQ section.

pbg88 is committed to responsible gaming. Online gaming is an entertainment activity — not a solution to financial problems. Only individuals aged 21 or older are permitted to participate on the pbg88 platform.

7.1 Protective Tools

Members may take the following protective measures:

• Set deposit limits: Set daily, weekly, or monthly deposit limits
• Bet limits: Keep your bet amounts within your own budget
• Self-exclusion: Temporarily close your account for a set period if needed
• Permanent exclusion: You may request permanent closure of your account

7.2 Support

If you are struggling with gaming addiction, do not hesitate to seek professional help. For more information, please visit our Responsible Gaming page.

pbg88 places the highest importance on protecting your personal information. The platform uses SSL encryption technology to keep all data transmissions secure. Full details on how your personal information is collected, stored, and used are available in our Privacy Policy.

8.1 Purpose of Data Collection

pbg88 collects your information for the following reasons:

• Account management and identity verification
• Processing financial transactions
• Providing customer support
• Fraud prevention and security assurance
• Meeting legal and regulatory requirements

8.2 Sharing Information with Third Parties

Your information will be shared with third parties only when: it is essential for payment processing; it is required by order of a legal or regulatory authority; or you have given explicit consent.

9.1 Service Availability

pbg88 always strives to provide uninterrupted service, but the service may be temporarily disrupted due to technical maintenance, updates, or unforeseen circumstances. pbg88 is not liable for any loss arising from such situations.

9.2 Gaming Losses

pbg88 is not responsible in any way for money lost through gaming. All gaming activities are conducted at your own risk. No game outcome is guaranteed, and past results do not guarantee future outcomes.

9.3 Third-Party Services

pbg88 uses third-party game software, payment gateways, and other services. pbg88's liability for the performance or failure of these services is limited.

10.1 Closure by pbg88

In the following circumstances, pbg88 may temporarily or permanently close your account without prior notice:

• Violation of any provision of these terms and conditions
• Failure to verify identity or providing false information
• Evidence of operating multiple accounts
• Abuse of the bonus system or gaming system
• Suspicion of financial fraud
• Instructions from legal authorities

10.2 Closure by Member

You may request account closure at any time by writing to [email protected]. Please withdraw any valid balance before closing your account.

10.3 Changes to Terms and Conditions

pbg88 reserves the right to change these terms and conditions at any time. Notice will be given on the platform for significant changes. Continued use of the platform after any changes will be considered as acceptance of the revised terms and conditions.

If you have any questions or concerns about these terms and conditions, please contact the pbg88 support team. Our support team provides assistance in both Bengali and English, 24 hours a day, 7 days a week.