pbg88's Privacy Policy & Data Protection
pbg88 makes the security of your personal information its top priority. This policy provides a full description of how your data is collected and kept secure.
Introduction & Scope
This Privacy Policy ("Policy") applies to all users of the pbg88 platform. It takes effect whenever you use the pbg88 website, create an account, make a deposit or withdrawal, or contact our support team.
pbg88 believes your personal information belongs to you. We take the utmost care in storing, using, and protecting that information. This policy has been prepared in full so that every user in Bangladesh can easily understand it.
Important Notice: By using our platform you agree to the terms of this Privacy Policy. If you do not agree to any term, please contact our support team.
This Policy is considered a legal agreement regarding the processing of information between the entity operating pbg88 ("we", "our") and the user ("you", "your"). This Policy may be updated from time to time; every change will be published on this page.
Information We Collect
pbg88 collects only the information necessary for the safe and smooth operation of the platform. Details are provided below:
2.1 Information You Provide Directly
Information you provide to us directly when creating or managing an account:
- Full name and date of birth (for age verification — users must be 21 years of age or older)
- Email address and mobile number
- Payment method details used for deposits and withdrawals (bKash, Nagad, Rocket, bank account number)
- Documents submitted for identity verification (copy of national ID card or passport)
2.2 Automatically Collected Information
Information collected automatically when you use the pbg88 platform:
- IP address and approximate geographic location
- Browser type, operating system, and device information
- Login time and session details on the platform
- Gaming history, betting transactions, and account activity logs
- Information collected from cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive information from trusted third parties for the purpose of identity verification or fraud prevention. This information is used solely for security and compliance purposes.
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Identity Documents | Age & Identity Verification | 5 years after account closure |
| Transaction Records | Financial Audit & Security | 5 years after account closure |
| Gaming History | Responsible Gaming Monitoring | 3 years after account closure |
| Communication Logs | Support Improvement | 2 years |
| Cookies & Session Data | Platform Experience Improvement | 30 days to 1 year |
How Your Information Is Used
pbg88 uses your personal information only for specific, clear, and lawful purposes. Each purpose is described in detail below:
3.1 Account Management
Your information is needed to create, verify, maintain, and securely manage your account. This includes login verification, password recovery, and account security.
3.2 Financial Transaction Processing
Payment-related information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. Every transaction is handled through encrypted channels.
3.3 Security & Fraud Prevention
Information is analysed to detect and prevent unauthorised access, fraudulent activity, money laundering, and other illegal activities. This is essential for protecting your account and funds.
3.4 Responsible Gaming Support
By monitoring your gaming behaviour we can identify potentially problematic gaming patterns and provide support at the right time. To learn more about responsible gaming, visit our Responsible Gaming page.
3.5 Customer Service
When you contact us via pbg88's 24/7 live chat or email support, we use your account information to provide fast and effective assistance.
3.6 Platform Improvement
We analyse anonymous and aggregate data to further improve the overall experience for users. Insights from this analysis can never be linked to any individual.
What We Do Not Do: pbg88 never sells your information, shares it with advertisers, or transfers it to unauthorised third parties.
Information Sharing & Disclosure
pbg88 respects the privacy of your information. Information may only be shared with third parties in the following limited circumstances:
4.1 Payment Processors
Necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to complete your deposit and withdrawal transactions. These partners adhere to strict data protection standards.
4.2 Identity Verification Services
Relevant information may be shared with authorised verification service providers to verify the identity and confirm the age of new accounts.
4.3 Legal Obligations
We may be legally required to disclose relevant information in response to a court order, a lawful request from law enforcement, or other legal requirements.
4.4 Business Transfers
In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such cases the new entity will also be required to comply with the terms of this Privacy Policy and users will be notified in advance.
Our Commitment: Outside of the circumstances described above, pbg88 will never sell or disclose your personal information to any third party.
Cookies & Tracking Technologies
pbg88 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.
5.1 Essential Cookies
These cookies are required for the basic operation of the platform — such as maintaining login sessions, storing security tokens, and managing game sessions. Disabling them will prevent the platform from working properly.
5.2 Functional Cookies
These cookies are used to remember your preferences such as language selection, display settings, and account preferences. They make each visit more convenient for you.
5.3 Analytics Cookies
We collect information on which pages are visited most, how long users spend on the platform, and where issues occur, in order to improve platform quality. This information is always processed anonymously.
5.4 Managing Cookies
You can manage cookies at any time through your browser settings. Keep in mind that disabling essential cookies will prevent you from accessing many features of the platform.
Data Security Measures
pbg88 follows the highest industry standards to protect your information. Our security measures are as follows:
6.1 Encryption
All data transferred between your browser and our servers is protected by SSL (Secure Sockets Layer) encryption. Payment information is stored with the highest level of encryption.
6.2 Access Controls
Only authorised staff can access pbg88's internal systems. Each staff member is granted access only to the minimum information required for their specific role. All access is logged and regularly audited.
6.3 Two-Factor Authentication
Two-factor authentication is used for sensitive actions such as withdrawal requests or changes to payment methods, protecting your account from unauthorised changes.
6.4 Regular Security Audits
Our platform undergoes regular security testing. Any vulnerabilities identified are resolved promptly.
6.5 Data Breach Response
In the event of a data breach, we will notify affected users as quickly as possible and take the necessary protective measures.
Your Rights & Controls
As a pbg88 user, you have the following rights regarding your personal information:
Right of Access
You have the right to know what information we hold about you and to receive a copy of that information.
Right to Rectification
You have the right to request the correction of any inaccuracies in your information.
Right to Erasure
In certain circumstances, particularly after account closure, you may request that your information be deleted.
Right to Object
You have the right to object to the use of your information for specific purposes.
Right to Data Portability
You have the right to receive your information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted.
Protection of Minors
pbg88 is an adult gaming platform. This platform is for users aged 21 and over only. We do not knowingly collect any information from minors.
Age is verified at the time of account registration and no account belonging to a person under 21 years of age is approved. If we become aware that a minor is using our platform, we will immediately close that account and delete all associated information.
If you believe a minor may be accessing this platform using your device, please notify our support team immediately.
Policy Changes & Updates
pbg88 reserves the right to update this Privacy Policy as needed. Changes will be communicated to users through the following process:
- For significant changes, users will be notified directly by email.
- The date of the most recent update will be noted on this page.
- A notification of the new policy will be shown on the first login to the platform after any changes.
Continuing to use the platform after changes have been made means you accept the updated policy. If you do not agree to any change, you may request that your account be closed.
Contact & Support
If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact the pbg88 data protection team using the method below:
pbg88 Data Protection & Privacy Team
Our support team is available 7 days a week, 24 hours a day to assist you in Bengali and English.
Or get instant assistance through the platform's 24/7 live chat.